APMEX review

This company has not made it in the top 9 precious metals companies. Overall, APMEX has a great online reputation within the past few years, but there are a large volume of consumer complaints closed with the BBB. To see what companies made it in the top 9, click here.

Summary

WEBSITEPHONE #BBB
RATING
TRUSTLINK
RATING
FEES
apmex.com1-800-375-9006A+scaled + setup + annual admin + storage

With a BBB accreditation since 2004 and well over 135,000 visitors to their website every month, APMEX is a solid and established precious metals company. They have a very strong reputation online, but with such a large company, there are bound to be consumer complaints. APMEX is also commonly known as “American Precious Metals Exchange”.

Their complaint volume is declining within recent years, and soon, SACDC may see them enter the top 9 voted companies.

Why they are currently not in the top 9: number of complaints.

So who do we recommend? Find out who was voted the top 9.

Since they have such a large customer base and presence in the industry, their customer complaint volume is higher than most other companies. However, it is proportional and not out of the ordinary. Another important factor to take into account is that the complaints range from billing to sales to delivery to the product/service itself. When complaints vary this much, it is a strong indicator that their business practices are quite normal.

APMEX (American Precious Metals Exchange) Reputation

  • A+ rating with the BBB
  • 5 positive reviews on the BBB website
  • Only 1 TrustLink review (5 stars)
  • 48 BBB complaints closed in the past 3 years
  • AAA BCA rating

Advantages

  • Well established and competitive
  • Approved dealer listed with the US Mint
  • Good standing with the BBB
  • Good rating with the BCA
  • Live chat available on their website
  • Fast delivery 3-5 days
  • Fast IRA transfer process
  • TRUSTe verified
  • Norton secured

Disadvantages

  • Digital IRA application not offered
  • Large number of BBB complaints (48 but declining – was 54)
  • Not an ICTA member
  • Bad review on BCA (2 star rating)

Location

Website: apmex.com

Phone #: 1-800-375-9006

Address: 226 Dean A. McGee Ave., Oklahoma City, OK 73102

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Ratings based on reputation, customer satisfaction, fees, products/services offered & business ethics.
APMEX
Date Published: 10/06/2014
Not in top 9
0.1 / 5 stars

Overall Company Rating:

0.1

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